Your mission
Join PUMA as a Customer Service Representative (Wholesale)
Who We Are
We’re PUMA, a global sport and culture brand with big energy and even bigger ambition. We move fast, think forward and back our people to run with ideas. Our Customer Service team is the quiet superpower behind it all, supporting our sales teams, retail stores, and partners across the region to keep things moving.
The Opportunity
Why PUMA?
Because we’re more than a brand – we’re a movement. At PUMA, we push boundaries and set trends. We create products that empower athletes and inspire everyday champions. Joining us means becoming part of a global team that thrives on creativity, collaboration, and performance.
Your Impact
This isn’t just a job – it’s your chance to make a difference. As a Customer Service Representative, you’ll be the driving force behind exceptional wholesale customer experiences. You will:
- Own the order process – from entry to delivery, ensuring accuracy and speed.
- Be the problem-solver – tackling inquiries and resolving issues with professionalism.
- Collaborate across teams – Sales, Warehouse, Operations – to keep everything running smoothly.
- Champion customer satisfaction – because every interaction matters.
Your talent
What We’re Looking For
We want someone who thrives on precision and loves building relationships. If you have:
1–2 years of experience in customer service or order management (wholesale or retail preferred).
Strong attention to detail and a knack for multitasking.
Excellent communication skills and a customer-first mindset.
Proficiency in Microsoft Office; ERP experience (SAP or similar) is a bonus.
What’s in it for You?
Your career deserves more than a desk, it deserves a brand that moves with you. At PUMA, you’ll enjoy:
Working with a global powerhouse brand in a dynamic, fast-paced environment.
Being part of a supportive team that values growth and collaboration.
Access to career development opportunities and exclusive PUMA perks.
True flexibility we work with you on availability & scheduling
Serious team only discounts
Additional day of annual leave on your birthday!
Ready to make your mark? Apply now and help us deliver the PUMA experience to wholesale customers across Australia!
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
