Retail Stores
Retail Sales Associate
Johannesburg, South Africa
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
- National Senior certificate
- At least 1 year of experience in retail environment will be an advantage.
Your Mission
The Retail Sales Associate will be responsible for managing and promoting
sales culture within a retail store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures.Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules.
- Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations.Fostering effective communication within the team and with other departments.
- Problem-Solving & Strong analytical skills.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
