Your mission
This position is responsible to analyze regional retail training performance and business data to provide insights, reporting, and recommendations that support data-driven decision-making across SEA.
Task 1: Training Performance Analytics & Insights
• Develop and maintain regional dashboards covering Sales, CX, Product, E-learning, and Operations metrics.
• Analyse training and performance data to identify trends, gaps, and improvement opportunities.
• Provide clear, actionable insights to SEA and market stakeholders.
Task 2: Reporting & Governance
• Prepare regular training performance reports for SEA and Global stakeholders.
• Ensure consistent KPI definitions, tracking, and reporting across all markets.
• Support governance of training metrics and data quality.
Task 3: Data Enablement & Stakeholder Support
• Partner with Retail Operations, CX, and Digital teams to align data inputs and outputs.
• Support leadership presentations with data-driven insights and recommendations.
• Improve data literacy and reporting understanding within the training community.
Task 4: Continuous Improvement
• Identify risks, gaps, and improvement opportunities within regional training programs.
• Recommend enhancements to training frameworks, tools, and measurement approaches.
• Ensure consistent KPI tracking and governance across all SEA markets.
Your talent
Education: Bachelor’s degree in business, Analytics, Human Resources, Learning & Development, or relevant studies.
Professional: A minimum 4 years' experience in analytics, reporting, performance management, CX analytics, or training effectiveness measurement. Proven experience working with data, dashboards, and performance reporting in a regional or multi-market environment. Experience in retail, consumer experience, or operations-driven environments is an advantage.
IT Skills: Advanced proficiency in Excel (pivot tables, formulas, data analysis).
Strong PowerPoint skills for insight storytelling and leadership presentations.
Experience working with dashboards, BI tools, or analytics platforms (e.g. Qualtrics, Power BI, Tableau, or similar). Comfortable managing large datasets and ensuring data accuracy.
Language Skills: Strong written and spoken in English
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
