Retail Management / Operations
Digital Training Manager Retail Europe
Herzogenaurach, Germany
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
Excellent verbal and written communication skills including English at a business level
Additional European language fluency is a plus
Strong organizational and time management skills
Excellent project management skills
Advanced online facilitation skills
Strong learning content development skills
PC Skills: Adobe Creative Suite/InDesign, MS Office, Workday, Power BI, eLearning Authoring Tool.
Your Mission
Identify training needs through performance analysis, feedback, and business trends, and develop a yearly digital training portfolio accordingly
Collaborate with Global L&D, P&O, Retail Operations, and Store Leadership to align the Training & Development strategy with company objectives
Create customized digital learning content tailored to the needs and functions of Regional Retail Europe (e.g., VM, LP, P&O, Operations)
Set up and regularly review digital onboarding and induction programs/approaches for new hires, ensuring they understand the company culture, policies, systems, and customer service expectations, and are enabled to perform their responsibilities as quickly as possible (DTTP)
Facilitate mandatory trainings within the pillars of Product, Customer Service, Brand, and Leadership as part of the Digital Learning Calendar
Manage the Retail Training App, including maintenance, training, and content creation across all categories (P&P, Product, Technology, Brand Ambassadors)
Create regional eLearning content based on business needs.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
