Your talent
Experience: More than 5 years in retail operations, with 2 - 3 years from similar position with a global brand.
Education: Bachelor degree in Business Studies, Marketing, or Equivalent.
IT Skiils: Microsoft Office
Language: Bahasa & English
Your mission
Task 1: Performance & KPIs
- Achieve retail P&L and KPI targets by optimizing store productivity (e.g., conversion rate, UPT, ATV, sales per sqm).
- Drive comp sales through SMART targets and localized operating plans.
- Monitor business performance and competitive landscape; take corrective actions as needed.
- Manage store-related OPEX with focus on rent and personnel costs.
Task 2: Operational Excellence
- Implement global/regional operational tools and country-specific policies in compliance with international standards.
- Ensure smooth execution of store openings, closings, relocations, and inventory processes.
- Lead and develop retail teams to meet operational and service standards.
- Oversee inventory integrity, loss prevention, and visual merchandising execution.
- Support retail training programs and customer feedback initiatives to enhance service quality.
Task 3: Cross-Functional Collaboration
- Partner with retail support functions and wholesale teams to address country-specific needs.
- Collaborate with merchandising, VM, training, marketing, logistics, finance, and e-commerce teams to ensure seamless O2O customer experience.
Task 4: Process Improvement
- Drive operational best practices and strategic initiatives through cross-functional collaboration and continuous improvement.
Task 5: Team Leadership
- Lead and coach retail operations teams to ensure effective business management.
- Identify training needs and support targeted development programs.
- Implement succession planning through talent identification, hiring, and retention strategies.
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
