Retail Stores
Retail Senior Sales Associate - 40 Hours
York, United Kingdom
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
Sales Management: Achieving or exceeding sales, KPIs, and profitability goals.
Leadership & Communication: Overseeing daily store operations, managing stock levels, and fostering effective communication within the team. Fostering effective communication within the team and with other departments. Problem-Solving & Strong analytical skills.
Customer Service: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations.
Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
Technology: Proficiency in retail software and POS systems.
Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
Inventory Management Skills: Managing stock levels, conducting inventory counts (if needed), and ensuring product availability.
Self- leadership: Ability to work independently and efficient and be able to manage own emotions and challenges.
Your Mission
Sales Management: Drive and achieve sales, KPIs, and profitability goals via offering and showing products to customers, assisting them in choosing products, consulting on product purposes, properties, quality, care rules, prices, offer substitute, new, and related products, calculating purchase costs, issuing receipts, preparing documents, packing purchases, and handling exchanges.
Leadership: Leadership skills are essential for overseeing daily store operations, and fostering effective communication within the team.
Customer Experience: Ensure high standards of customer service and engagement on the sales floor.Take measures to prevent and resolve conflict situations.
Store Operations: Oversee daily store operations, including opening and closing procedures.
Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability.
Visual Merchandising: Maintain store presentation and visual merchandising standards.
Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
Compliance: Ensure compliance with company policies, procedures, and legal requirements.
Communication: Foster effective communication within the team and with other departments.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
